PRIVACY POLICY
EASY AUTO LOANS
Last updated: 11 November 2026
Your Privacy Matters
At Easy Auto Loans, we believe arranging finance should be simple, transparent and stress-free. Whether you are purchasing a new or used car, refinancing an existing loan or exploring your finance options, we understand that you may be sharing important personal and financial information with us.
We are committed to protecting that information and respecting your privacy throughout the finance process.
This Privacy Policy explains how we collect, hold, use and disclose personal information, including credit-related information, and how you can access, correct or raise concerns about information we hold.
We handle personal information in accordance with applicable Australian laws, including the Privacy Act 1988 (Cth), the Australian Privacy Principles and relevant credit reporting requirements.
About Easy Auto Loans
Easy Auto Loans is a finance brokerage brand operated by the Trustee of Bubbles Family Trust (ABN 60 100 439 322).
We assist customers seeking finance for new and used vehicles, refinancing existing car loans and other relevant vehicle finance solutions.
Elizabeth Bradshaw is employed by the Trustee of Bubbles Family Trust and is an authorised credit representative of HTT Group Pty Ltd (ABN 85 623 647 567), trading as Dealer Finance Group, Australian Credit Licence 523124.
Elizabeth Bradshaw holds Australian Financial Complaints Authority (AFCA) membership number 125210, with membership commencing on 9 September 2026.
Credit assistance is provided within the scope of the applicable credit representative authorisation.
Contact Details
Easy Auto Loans
696 South Road
Moorabbin VIC 3189
Email: loans@easyautoloans.com.au
Information We Collect
To assist with your finance enquiry or application, we may collect:
Your name, date of birth, residential address and contact details.
Identification information, including driver licence or passport details where required.
Employment details, occupation and employment history.
Income, living expenses, assets and financial liabilities.
Residential status, housing commitments and dependants.
Existing loans, credit cards and other financial commitments.
Relevant credit history and repayment information.
Details of the vehicle or asset you wish to finance.
Purchase price, proposed loan amount, deposit and preferred repayments.
Business information where relevant to a commercial finance application.
Information concerning co-applicants, directors or guarantors.
Correspondence, communications and finance application documentation.
We may also collect technical website information, including IP addresses, device information, cookies and analytics data.
Sensitive information will only be collected where reasonably necessary and lawful, including obtaining consent where required.
How We Collect Your Information
We generally collect information directly from you when you complete a website enquiry, request a finance quote, communicate with our team, provide supporting documents or proceed with an application.
Where lawful and subject to required authorisations, we may also collect information from credit providers, credit reporting bodies, dealerships, referral partners, employers, accountants, identity verification services and other parties involved in your finance request.
You may make a general enquiry without providing all the information required for a formal finance application.
However, withholding necessary information may limit the services we can provide.
How We Use Your Information
We may use your information to:
Respond to your enquiries and requests for assistance.
Understand your finance requirements and financial circumstances.
Explore potentially suitable finance products and providers.
Assist with assessments required under applicable credit legislation.
Prepare, submit and manage finance applications.
Verify identity, employment and financial details.
Communicate with lenders and relevant service providers.
Provide updates about applications and settlements.
Maintain required records and comply with legal obligations.
Investigate complaints and improve our customer service.
We may also contact you about other relevant finance products or services where legally permitted and consistent with your marketing preferences.
Sharing Your Information
To provide finance assistance, we may disclose relevant personal information to:
HTT Group Pty Ltd, trading as Dealer Finance Group.
The Trustee of Bubbles Family Trust and authorised personnel engaged in providing our services.
Banks, finance companies and credit providers.
Finance aggregators and approved application platforms.
Credit reporting bodies, where permitted by law.
Identity verification and fraud prevention providers.
Vehicle dealerships and related suppliers.
Accountants, legal advisers and other professional advisers.
Technology, customer management, document storage and administration providers.
Regulators and government authorities where required or permitted by law.
Easy Auto Loans, Marque Finance and Driven Loans operate through the same underlying trust structure. Information may be handled across these brands where lawful, relevant and consistent with the purposes for which it was collected.
We do not sell personal information to unrelated third parties.
Credit Checks and Credit Reporting
When you proceed with a formal finance application, authorised participants may need to collect, use or disclose credit-related information for lawful assessment and application purposes.
This may involve credit reporting bodies and prospective credit providers.
We will provide appropriate disclosures and obtain any legally required consent or authorisation before applicable credit reporting activities occur.
Submitting an initial enquiry through our website does not automatically authorise a credit report or the submission of a formal finance application.
Participating lenders may collect and handle credit-related information under their own privacy and credit reporting policies.
Our Relationship with Dealer Finance Group
Elizabeth Bradshaw is an authorised credit representative of HTT Group Pty Ltd, trading as Dealer Finance Group.
As part of the applicable credit representative arrangements, relevant information may be shared with Dealer Finance Group, its authorised lenders, finance systems and service providers.
Dealer Finance Group may require separate privacy disclosures, credit-related consents and electronic communications authorisations when you progress to a formal finance application.
Its published Privacy Disclosure Statement is available at:
https://dealerfinancegroup.com.au/privacy-policy/
Protecting and Storing Your Information
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Depending on the systems used, security arrangements may include secure electronic storage, restricted access, authentication controls and appropriate document handling practices.
We retain information for as long as reasonably necessary to provide our services and meet applicable legal, regulatory and recordkeeping obligations.
Where personal information is no longer required, we take reasonable steps to securely destroy or de-identify it, unless retention is required by law.
Overseas Disclosure
Some third-party finance platforms, technology providers and administrative services may process or store information outside Australia.
Where overseas disclosure is likely, we will identify relevant countries where practicable and take reasonable steps required by Australian privacy law to protect the information.
Website Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve our services.
Where enabled, third-party analytics or advertising providers may collect website usage and device information.
You may manage certain cookie preferences through your browser or available website controls.
Marketing Communications
We may contact you about relevant finance products, services and promotions where permitted by law.
You may opt out of promotional electronic communications at any time.
Opting out of marketing will not affect communications necessary to manage an active finance enquiry or application.
Electronic Communications
We may communicate with you by telephone, email, SMS and other electronic methods regarding your enquiry or finance application.
Where specific consent is required for electronic delivery of regulated documents or disclosures, we will obtain that consent separately.
Automated Processing
We may use digital systems to support enquiry handling, finance administration and application processing.
Accessing and Correcting Your Information
You may request access to personal information we hold about you or ask for information that is inaccurate, incomplete, outdated, irrelevant or misleading to be corrected.
Requests will be handled in accordance with applicable privacy legislation.
Please contact loans@easyautoloans.com.au to make a request.
Privacy Complaints and Dispute Resolution
If you have concerns about how Easy Auto Loans has handled your personal information, please contact our Privacy Officer.
Easy Auto Loans – Privacy Officer
Email: loans@easyautoloans.com.au
Address: 696 South Road, Moorabbin VIC 3189
We will investigate and respond to your complaint in accordance with applicable requirements.
If your complaint remains unresolved, you may be eligible to contact the Australian Financial Complaints Authority (AFCA).
Australian Financial Complaints Authority
Website: www.afca.org.au
Telephone: 1800 931 678
Email: info@afca.org.au
Authorised Credit Representative: Elizabeth Bradshaw
AFCA Membership Number: 125210
You may also contact the Office of the Australian Information Commissioner regarding eligible privacy complaints.
Website: www.oaic.gov.au
Telephone: 1300 363 992
Data Breaches
We maintain procedures for identifying, assessing and responding to suspected or actual data breaches.
Where legally required, including under the Notifiable Data Breaches scheme, we will notify affected individuals and relevant authorities.
Changes to Our Privacy Policy
We may update this policy to reflect changes in legislation, our services, technology or business practices.
The latest version will be available on our website.
Contact Us
Easy Auto Loans – Privacy Officer
696 South Road
Moorabbin VIC 3189
Email: loans@easyautoloans.com.au
Easy Auto Loans is operated by the Trustee of Bubbles Family Trust (ABN 60 100 439 322).
Elizabeth Bradshaw is employed by the Trustee of Bubbles Family Trust and is an authorised credit representative of HTT Group Pty Ltd, trading as Dealer Finance Group, Australian Credit Licence 523124.
AFCA Membership Number: 125210 (Elizabeth Bradshaw).
This policy should be read alongside applicable Privacy Collection Notices, Credit Guides, credit-related authorisations and finance application disclosures.